Substantial Online Failure Hits Dozens Online Platforms and Apps

A widespread web outage has disrupted many online platforms and mobile apps around the world, with users reporting problems getting online due to difficulties at Amazon’s web hosting service.

The disrupted platforms comprise Snapchat, the gaming platform Roblox, Signal, and Duolingo, in addition to multiple Amazon-operated platforms including its main retail platform and the Ring device manufacturer.

Throughout Britain, Lloyds bank was impacted along with its affiliates Halifax and Bank of Scotland, and also reports of issues accessing the HMRC site on Monday morning. Additionally in Britain, multiple Ring users turned to networks to state their doorbells were malfunctioning.

In the UK alone, accounts of issues on particular apps ran into the many thousands for every service.

Officials confirmed that the outage originated in the Atlantic coast of the US at Amazon Web Services, a section that supplies crucial web backbone for a host of businesses, who utilize space on Amazon servers. The cloud platform is the most extensive online services service.

Shortly after the start of the day (PDT) in the US (8 in the morning BST), the company announced “increased failure rates and latencies” for AWS services in a region on the east coast of the US. The ripple effect seemed to disrupt apps around the world, with the outage tracking website showing outages with the identical platforms in various regions.

The outage tracker Thousand Eyes, a service that monitors internet outages, additionally noted a rise in problems on the start of the week, and numerous instances situated in Virginia, the location of the AWS US-East-1 zone where AWS said the problems started.